Misleading Dishonest

Virgin Atlantic Airways
★★★☆☆
2.5
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Stuartry14's review of Virgin Atlantic Airways

“Misleading Dishonest”

★☆☆☆☆

written by Stuartry14 on 03/09/2014

I Made e a booking in premium economy for March 2015 London to Mumbai on 02/09/2014. The next day 03/09/2014 I received an email from Virgin saying that they were no longer flying to Mumbai the last flight being in Jan 2015? Checked online and they are still accepting bookings for March 2015. Telephoned Virgin who confirmed that there would be no flights after Jan 2015 though they could not say what would happen with my booking but said it may be operated by Jet Airways however they don't have premium economy and I was told timings may be different. I have internal flights/hotels booked so that is of little use. They knew this when they accepted my booking yet still cynically accepted the deposit and are STILL selling flights that they know don't exist.

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