Written on: 20/08/2011 by brianmurray (1 review written)
New Airbus from Virgin and it is absolutely superb, great quality of comfort and inflight entertainment, the screens are now ipad size and a host of new films to choose from, really excellent. The last time we flew from Glasgow with Virgin, the service was rubbish, this time around, it was very good, and it was good to see they have addressed this. We flew Premium Economy, although it was more expensive by quite a bit compared to previous years. As I have mentioned, the selection of films is superb, the food very good, and the overall general service very high - well done Virgin. A bit more competitively priced flights would make this a 5 star review. The only thing I think Virgin Atlantic need to address is the online checking in at Orlando - it won't let you do it, although you can use Downtown Disney check in (which they now charge you for, no need for the charge !!) but not everyone is located in Orlando. Would I use them again . . definitely !
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Guest's Response to brianmurray's Review
Written on: 22/08/2011
We also flew to Orlando from Glasgow returning on Sunday 21st August.
We were seated in economy class where we could select our own seats for both journeys free of charge.
The standard of comfort was excellent. I am 5 feet 11 inches tall and had plenty of leg room.
The meals were very nice compared to other airlines I have used.
The entertainment system as you say were excellent with large seat back screens. I spent ages playing "Who Wants To Be A Millionaire". There were loads of full CD choices for music, covering every genre of music.
I had a quick peek at premium economy section, but it was not really any nicer than we paid for. We also did on-line check in from our hotel without any problems so had no wait at check in desk. Went straight to bag drop.