Written on: 26/06/2014 by Gillespiewy79 (1 review written)
I'm claustrophobic, so we paid extra for exit seats on four flights; they did not provide exit seats on three of them. Plus, flights were late in leaving, the environment was ugly and uncomfortable (even for a plane), staff were unhelpful, general customer service was awful when we tried to get back the extra money we had paid for the exit seats we didn't get - basically, I can't think of a single good thing to say about this airline. We will never be flying with United again.
" No culture of customer service Arrogant to indifferent " Read More
" Terrible Experience " Read More
" I am scared...my flight is in 6 hours time, do I fly or not? " Read More
" Taking time away from my trip " Read More
" Disgusting service " Read More