Delayed flight by 24hrs Disgusting Customer Service

Was due to fly out to Orlando this morning from Glasgow. Arrived to be told flight delayed for 24 hours!! Attitude of staff at Thomsons desk was dreadful - extremely unhelpful and unsympathetic. Have spent the last 6 hours trying desperately to speak to someone in customer services to get some sort of explanation for delay and also advice on compensation but to no avail. Continually put through to call centres in India and Romania and on one occasion diverted to an automated message despite requesting them not to do this. This has also affected our mini van hire in orlando as we now need to cancel and rebook at an additional cost of £500. This is our 8th visit to Florida and our first with Thomsons - it will be the last. Please do not book with them - pay the little bit extra and go with Virgin or alternatively Thomas Cook if you can. We paid £9000 for ten flights and they absolutely could not care less!!