Delayed Flight Compensation

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Thomas Cook Airline
★★☆☆☆
1.8
From 579 reviews
22.0% of users recommend this

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Dawn1Crook's review of Thomas Cook Airline

“Delayed Flight Compensation”

★☆☆☆☆

written by Dawn1Crook on 26/08/2013

I have phoned, e mailed and written to Thomas Cook regarding compensation for a 7 hour delay on my flight and they have not had the common courtesy to reply. When I speak to them on the phone they tell me to call back in a week, this has been going on for 6 weeks. I would not normally look for compensation but such a long delay meant that both myself and my partner lost a day's wages. I could have got a cheaper flight but thought that Thomas Cook would be a more reliable and reputable option. I was obviously mistaken.

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