Cancelled flight. No apology.

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TAP Portugal
★★☆☆☆
1.6
From 119 reviews
16.0% of users recommend this

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

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JohnA.'s review of TAP Portugal

“Cancelled flight. No apology.”

★★☆☆☆

written by JohnA. on 24/01/2013

My flight with TAP was cancelled for no reason.
I didn't find out until I arrived at the airport at 4.30 AM.
It left the next day.
No apology or reason was given. No complimentary sandwich or even a cup of coffee, let alone an hotel room for the night.
Worst is that TAP refuse to reply to my complaint.
All I get is a computer generated reply saying that they will look in to my complaint as soon as possible, but I never hear any more.

Does any-one know who I can complain to about TAP?

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