written by Allyc180 on 01/08/2014
The most stressful airline. Pay more to have a stress free flight:
-Can't print your boarding pass. EVER. Always must go to the check-in counter.
-Website is useless, doesn't show delays.
-At times, randomly, can't check in more than one member of your travel party. Causes unnecessary distress and headache ahead of traveling.
-Check-in counters are a TOTAL MESS, overflowing with people. No other airline counter at the airport looks the way SATA does.
-The two flights I have been on, there have ALWAYS been delays that had NOTHING to do with weather or aircraft or any other feasible reason. NO ANNOUNCEMENTS MADE. NOTHING TO ASSIST YOU. Friends who have purchased cheaper tickets through the same airline have also experienced inexplicable delays that last anywhere between 2-3 hours. This is apparently the airline's MO.
-Food is terrible.
-Just general, a very uncomfortable and inconvenient experience, would NEVER fly again. The amount of stress it caused me and those I know is simply not worth it.
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