customer service is rubbish

Ryanair - www.ryanair.com
★★★☆☆
2.6
From 947 reviews
46.0% of users recommend this

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TONYARMY's review of Ryanair - www.ryanair.com

“customer service is rubbish”

★☆☆☆☆

written by TONYARMY on 15/04/2014

ok, so i booked my flights about 8 months in advance,and yes i know the times can change slightly, however, mine have changed by more than 10 hours each way, therefore i will be loosing the first day of my holiday, and then on the last day , will have to wait around all day, untill my flight in the evening,, i purpously booked with Ryanair to get the good flight times they sold me........what annoys me more is the fact they did not even inform me of the changes, i have only found the changes out,becouse i went on the my account area on there website to book another flight,,,,,then i noticed the change.....i have sent several emails to customer service.........not one reply yet.....IF POSSIBLE STAY WELL AWAY FROM THEM...

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