written by VioletQuinlan on 21/02/2015
Want to have your vacation ruined? Book PAL, works everytime. Delays are simply a given. You will miss your connection. It is a full-service airline, yet their planes are cramped as the worst low-cost carrier from the US.
Domestic flight? They will give you water or coffee, that's it! Regardless of the lenght of the flight. International is slighltly better, but decades behind from any other asian competitor.
Crew sometimes try, sometimes don't. They have a horrendous business product that many economy class from other airlines would put to shame.
I live in the Philippines and it is hard to avoid them, given that the other option (Cebu Pacific) is as bad as then, but at least acknowledge their low-cost status. It is truly a shameful flag carrier for this wonderful country.
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