written by 41Little on 18/11/2014
We booked a last minute holiday to North Cyprus from Stansted. We arrived in good time and the queue to check in was horrendous with only two girls on the desks. An hour went by and we were still queuing! Suddenly an additional girl appeared to try and clear the backlog and eventually we were dealt with. However, because of the horrendous delays in the departure hall and security at Stansted, we and many others were actually late reaching the departure gate. Fortunately because of the chaos, the flight was late going and we did all get on but, really Pegasus need to look at their check-in system and throw more staff at it as the waiting time was unacceptable. I wrote to them via email and got a reply in Turkish so no good, really!
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