would never fly with them through choice

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Nouvelair
★★☆☆☆
2.0
35.0% of users recommend this
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agib998's review of Nouvelair

“would never fly with them through choice ”

★★☆☆☆

written by agib998 on 27/06/2014

Weve just returned from our holiday and was booked through Thomson who changed our flight airline to nouvelair..i read through reviews before i went and can see what everyone was saying. we was delayed on the way out there but when we finally got to board you would hope to find a friendly smile from the staff but instead this is a non smiling airline and extremely rude. even when i tried to smile at them ask a question they just look at you like your non existent. the plane its self was dirty and needs updating the arm rest in front of us fell off halfway through the flight and the air-conditioning compartment above the people in front of us was hanging down and broken. safety checks are done but over very quickly. we had very bad turbulence there and back which ive never experienced and as well as my self everyone was finding it a little frighting the staff or captain never reassured you that everything was ok. even flying through this airline was not my choice i would never use them again i felt no safety on that plane.

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