BOOKING EARLY WITH MONARCH IS FOR MUGS !

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TrentDuvall's review of Monarch - www.monarch.co.uk

“BOOKING EARLY WITH MONARCH IS FOR MUGS !”

Written on: 27/09/2013 by TrentDuvall (1 review written)

I regularly fly to Portugal with Monarch and have noticed that despite Monarch urging customers to "book early and save" this is not the case at all.
I have noticed that the prices on my last flight in July and my next flight in October dropped significantly as the departure date nears.
I have paid approx £200 too much!
In the past I never bothered to compare prices and booked early, always with Monarch. NEVER AGAIN.
It seems to me that Monarch are urging customers to take part in a scramble for last minute cheap tickets, a practice which harks back to the bad old days!
I would urge them to consider a price guarantee like Easyjet, whereby a refund is paid to early bookers in the event of a fare reduction.

Don't be a mug and book early with Monarch!

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Delayed's Response to TrentDuvall's Review

Written on: 27/09/2013

Monarch directors have promised their (private) owner that they will return to profit and they are keen to get up front monies to balance the books hence their push on getting people to book early. With low occupancy rates on some flights they are then faced with either cancelling the route (which they have done a few times) which annoys their customers or dropping the prices to fill the plane - which annoys loyal customers such as yourself. Unfortunately they are starting to lose direction in their constant strive to make a profit and TRY and compete with EJ (particularly on service) and RA on price. Your post would sit nicely on the Monarch Complaints Facebook Page with a larger audience.

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