Written on: 02/09/2014 by JazmynSantiago (1 review written)
Flew from USA to Kiev, Ukraine on 8/6/14 on Lufthansa. When I arrived Kiev my suitcase was not there. Went to Lost and Found and filed report. I had some questions and they directed me to the Lufthansa office, The Lufthansa employee said they did not know how to answer my questions and could not help. In 5 days my suitcase was delivered to me. Driver told me it would have been there sooner but Lufthansa gave them the wrong address. When I opened the suitcase I found some items were stolen and some broken items.
" Immoral company who do not care about their customers. " Read More
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Written by wagon001
" Flights booked Exeter to Malta... flew out on 13th tried to return ... " Read More
" Worst customer service ever " Read More