Lufthansa, never again

Lufthansa
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★★☆☆☆
1.8 / 5
From 149 reviews
25.5% of users recommend this

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Lufthansa

★☆☆☆☆
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“Lufthansa, never again”

Written on: 09/08/2011

First they changed a confirmed flight for my wife so we had to fly separaqtely. Then they cancelled our return flight, I had to cut my vacation one day short. Then they changed the return flight to a later flight which made us leave at 6-AM instead of 1-PM. We have to rent a hotel so we can make the flight. Both flights from Dammam to Frankfurt and Frankfurt to Munich were late. Finally they lost our luggage. The leg room is OK but the seats are uncomfortable. If you change any flight after paying, they charge you $100 per ticket but when they do it they don't even appologize. Never again.

  • 29 June, 2011

    Flight Date

  • Dammam, KSA to Spokane Washington

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • Yes

    Are Drinks Included?

  • Long Haul

    Flight Length

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