great holiday ruined by tragic jet 2 rep should be sacked

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Jet2.com
★★★☆☆
2.8
49.0% of users recommend this
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Guest's review of Jet2.com

“great holiday ruined by tragic jet 2 rep should be sacked”

★☆☆☆☆

written by on 23/07/2013

great holiday due to people with, food at lagamonte average,in house entertainment superb and entertainment staff underpaid for what they provide. kids club is good also but extremely repetitive. jet2 servfice a complete disgrace we will be gunning for staff to get the chop (especially rep at belvue lagamonte in alcudia). relative flew out with illness and had siezure first few days. rep advised needed a medical note, but was never on site to clarify. so poorley relative was forced to travel to inca and alcudia town on two occassion costing over 120 euros to get medical cert but with no success. jet2 emergency hotline advised he didnt need cert after 7days of clearance but then was stopped at gate and told couldnt fly only when we threatened with media was anything done. utter disgrace wouldnt advise anyone to use this service.

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Joannadixon.'s Comment

Written on: 05/08/2013

I have travelled with jet 2 for 3 years now, I have never had any problems with them. im disabled, they went out of there way to make sure I had a loverly flight, and help at the airport. I would recormend jet 2 to anybody. they are a good airline.

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