Written on: 06/07/2012
Told travel agent I was severely disabled - received 4-page questionnaire from Jet2 pre-flight, which GP completed and returned to them. Disabilities include no use in right foot, little use in right leg, but on boarding plane was directed to middle seat in row 9, instead of 'extra legroom' seat near
After sitting there for first hour of 4.5 hour flight to Tenerife, was forced to move to empty seat at front. Told stewardess - sympathetic -
said would ensure problem not repeated on return journey, but it was.
Complained to 'Equality' people on return after JET2 not interested - they said JET2 had broken the law by not making adequate seating available.
Still nothing from JET2!!!!
Disgusted - Never again!