Loyal Customer?

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★★★☆☆
2.7 / 5
47% of users recommend this
Click here if this is your business
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

LoyalCustomer's review of Jet2.com

★★★★★

“Loyal Customer?”

Written on: 14/10/2011 by LoyalCustomer (1 review written)

"Thanks for being a loyal customer" - says the reply letter to my question "Can I add the £4.5K I spent this year on flights to my account to get a few £ off my next years cost of flights?" but then the reply goes on: "It clearly states on our website that bla bla bla..... and you booked via a 3rd party this time so sorry, go get lost....... Thank you for booking with us for the xth year running, hope to see you next time"

What a shame, I will shop around next time and not just give them my business as I have for the last 7 years!

Yours

A loyal customer.

  • Various (I am a loyal customer)

    Flight Date

  • EGNM

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • No

    Is Food Included?

  • No

    Are Drinks Included?

  • Short Haul

    Flight Length

  • Value For Money

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