Written on: 14/08/2011
it was pathetic we were delayed nearly 24 hours going there, after getting to the airport for 11 our flight supposedly at 2:30. we were told to go to the gate at 4 already 1hour and 1/2 delayed. sat at the gate for half an hour when we saw baggage crew running out of the plane shouting stop. then got told to go to customer service for vouchers. £5! nothing try and get a meal from burger king for £5. then got told we'll here more info at 7 . . then 8 . . then 8:30 . . .then . . . 'we're going to put you into hotels would you please like to make your way to the baggage belts. had to make our way through passport control, get our bags, have to wait nearly 2 hours to get allocated a hotel. then the next day flight was supposed to be at 7:05 nooo . . . got on the plane at around 10 then waited on the plane for an hour until the crew found the paper with the number of bags there should be.
way back- flight was delayed 1hour got on the plane and we were waiting half an hour until they could fix the lights as they kept turning off then got to manchester and waiting 2 hours for our bags to actually get off the plane and on to the belts!!!!