Flight from Hell

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Iberia Airlines
★☆☆☆☆
1.4
18.0% of users recommend this
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Hurst238's review of Iberia Airlines

“Flight from Hell”

★☆☆☆☆

written by Hurst238 on 15/09/2017

My family and I flew Iberia from LAX to Barcelona for a summer trip. We had round trip tickets and the flight to Barcelona was okay. They gave us one complementary meal which was mediocre at best. It was the trip back that was from hell. First of all, the flight crew was rude and unhelpful. This time we had no complimentary drinks or food (which makes no sense as we did the first part of the trip), everything had to be purchased for the 12 hour flight and their method to do so via your phone/screen was not working. The air crew would basically sprint down our isle barely serving anyone, and we'd need to shout after them for a cup of water as they'd run down the isle. We also had a Spanish family sitting behind us with two 6-7 years olds who were shouting virtually non-stop throughout the entire flight. The crew didn't even attempt to help in any way. If you want a job where you don't do anything and are rude to customers and provide terrible service, Iberia airlines is it.

It was by far the worst flight I have ever taken, Iberia is an embarrassment of an airline and my experience with them vs something like British airways or American airlines was night and day. Stay away from this airline at all costs, it is not worth the few dollars saved.

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