Written on: 15/03/2013
7 hour delay from Nice to Madrid. No updates, absent employees, no information. Exactly how not to handle this type of situation. 20 euro meal voucher was offered. Safety first, of course. But tell us what is going on. The silence just increases the anger.
" Abysmal Customer Service " Read More
" Couldn't get beyond the reservation process " Read More
" Rude Crew " Read More
Written by LaTashia
" Couldn't do more " Read More
" Chaos at Stansted " Read More