Worst experience in 25 years

Iberia Airlines
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★☆☆☆☆
1.4 / 5
From 287 reviews
19.5% of users recommend this

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Guest's review of Iberia Airlines

★☆☆☆☆
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“Worst experience in 25 years”

Written on: 29/07/2012

Horrible check-in (2 hours), late flights, horrible in-flight service, lost baggage. They couldn't have done more wrong if they tried. This includes an hour on the runway in Madrid with no air-conditioning while a mechanic put putty on one of the engines (really). The only positive thing I can say about the experience was that they plane didn't crash. Never again - I will pay a premium to use an airline that functions.

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