Terrible experience on Eva air with air hostess, Minnie Chen

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Eva Air
★★★☆☆
3.4
From 39 reviews
62.0% of users recommend this

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Guest's review of Eva Air

“Terrible experience on Eva air with air hostess,...”

★☆☆☆☆

written by on 17/08/2011

On a long haul 12 hour flight , the experience on board is particularly important. Service received from stewardess Minnie Chen was borderline rude and derogatory. Passengers admonished or picking up snacks at the bar followed by no drinks and food service until I pressed the bell. Had to wait long periods for her even to come to my seat. No apology but very haughty attitude. Better training on service is required or better quality checks on personnel is required

  • August 9, 2011

    Flight Date

  • Bangkok to London

    Flight From - To

  • Business Class

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • Yes

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

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