Flight outbound from Manchester to Finland delayed 6 hours due to a fault so another aircraft had to be flown from Poland to pick us up. Return to Manchester delayed again due to another fault so currently waiting for another aircraft to come pick us up from Finland to take us back to Manchester. I really think they need a new fleet. Would not recommend flying with enter air

THE PLANES ARE DIRTY, THE WINDOWS ARE DIRTY, THE SEATS NEED A GOOD CLEAN, THE FOOD TRAYS NEED A GOOD CLEAN. STAFF ARE NICE, PLENTY OF LEG ROOM. PILOT ON THE ENT455 LANDED HARD...I THINK HE NEEDS TO GO BACK IN TO PILOT TRAINING.. PUT MORE MONEY ON THE TICKETS GUYS...TO PAY FOR CLEANING...

Super duper woofer hooper

It was an hour flight from Tel Aviv to Larna Cyprus so the discomfort did not upset me but on arrival I lost my suitcase and 7 days later am struggling to make contact with the company. Having read previous reviews I fear that it is lost in Warsaw forever never will I fly with them again. Give me any African airliner

Trip from Kiev to Tel-Aviv 6th of Oct'r. Flight was late to board by 2 hours. My seat & several others were not able to tilt back a bit for comfort. The folding table is smaller than I've seen on any plane since the very old Aeroflot Yukolev's I was on over 20 years ago, the carpet was detached from the floor in several places causing people to trip numerous times. Toilet small & cramped space more than on other airlines. All the crew members had faces like they were mourning their parents, announcements were in Polish, very few were translated to the languages of the majority of the passengers (English & Hebrew). One man offered to translate to Hebrew & was half the time refused. The food served was a disgrace, drinks no better. I suspect the pilot bought her license to fly in a 5 & dime store, the "comfort" of the flight was more like a "hill train ride" in an amusement park - though as a flight it was far from amusing. And some items were stolen from my suit case, & the company refuses any responsibility.

After a great holiday, this was the only problem. The departure was delayed as the flight details were not provided to the pilot. This paperwork cost over an hour. We were than delayed 2.5 hours on return. No apology. Bad staff - no explanation

Flying from Birmingham to kefalonia on 19th September 2015 Delayed and kept waiting on plane with no explanation as to why No water available on the flight which I thought unacceptable after a two hour delay They ran out of tea to drink The staff struggled to calculate prices of drinks and snacks The pilot and crew could not be heard or understood when making announcements Return journey on the 26th September , again delayed with no explanation Abrupt staff ( may be because of language barrier) Not a suitable airline for British holiday makers Shall definitely go back to thomas cook or thomson in future

Some concern as I had never heard of EnterAir, however my concerns were needless. Flights were on time, cabin crew were very professional, clean cabin, legroom was good. Will be quite happy to use them again. Come fly with me.

Good airline pleanty of leg room. Friendly, polite and helpful staff. clean cabin. I would recommend this airline as the leg room is excellent.

We are a family of 4 just flown with enter air. Like others I had read reviews and was worried,but I can honestly say we had nothing to worry about. Crew were very pleasant and polite plane was clean you get plenty of leg room and we definitely fly with this airline again. Thankyou enter air

once used, never to be forgotten, unproffesional incompetant cabin crew, untrustworthy aircrafts,

We booked our holiday to Zakynthos in Oct 2014, 7 weeks before departure we were informed our airline had changed and we would be flying with Enter Air. Having never heard of this airline I did some research, I found very little in the way of reviews and those I did found were very unfavourable so I thought I would add a review of mine own to maybe reassure anyone flying with them this summer. Very quick efficient check in at Manchester Airport, left on time, appropriate amount of communication from the pilot, friendly and cheerful flight attendants who spoke enough English for them to understand us, fair leg room, very smooth flight with no issues. On return we were delayed by 45 minutes, we were not informed at check out nor heard any announcements to inform us of this delay. Flight back no issues, slight delay at baggage claim at Manchester but overall very pleased with this airline and would be happy to fly with them in the future.

After landing in Sweden on our Enter Air flight from Croatia a handle was misssing on one of our, brand new, rollerbags. As Enter Air not is an IATA member the SAS staff att the airport could not handle it. Thy could only issue a Property Irregularity Report (PIR) which we had to scan together with our ticket and boarding card and e-mail it all to Entair Air in Warzaw. Some time after that we had an email from them telling us that they had fowarded our claim to their insurance company in Germany. They also telphoned us with information about it. The insurance company then wanted us to send by post all the documents like PIR, boarding card etc PLUS the receipt from the shop where we had bought the bag together with detailed photos of the bag and the damage. All this was not easy as we needed to scan, take photos, send mail, answer telephone calls in English and German. As lots of airline passengers usually dispose of their travel documents when waiting for their we baggage at the airport we would strongly recommend them not to do so. The companies rules for claiming are extremely strict. Perhaps in order to scare theri passengers from complaining? How many passengers keep their reciepts from the bag store? I finally got a new bag, but it was of a lower quality than the damaged one.