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Written on: 27/09/2015 by Bella2015 (1 review written)
Flying from Birmingham to kefalonia on 19th September 2015 Delayed and kept waiting on plane with no explanation as to why No water available on the flight which I thought unacceptable after a two hour delay They ran out of tea to drink The staff struggled to calculate prices of drinks and snacks The pilot and crew could not be heard or understood when making announcements Return journey on the 26th September , again delayed with no explanation Abrupt staff ( may be because of language… Read Full Review
Written on: 25/01/2014
After landing in Sweden on our Enter Air flight from Croatia a handle was misssing on one of our, brand new, rollerbags. As Enter Air not is an IATA member the SAS staff att the airport could not handle it. Thy could only issue a Property Irregularity Report (PIR) which we had to scan together with our ticket and boarding card and e-mail it all to Entair Air in Warzaw. Some time after that we had an email from them telling us that they had fowarded our claim to their insurance company in… Read Full Review