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Written on: 25/01/2014
After landing in Sweden on our Enter Air flight from Croatia a handle was misssing on one of our, brand new, rollerbags. As Enter Air not is an IATA member the SAS staff att the airport could not handle it. Thy could only issue a Property Irregularity Report (PIR) which we had to scan together with our ticket and boarding card and e-mail it all to Entair Air in Warzaw. Some time after that we had an email from them telling us that they had fowarded our claim to their insurance company in… Read Full Review
Written on: 19/06/2013 by JIMBUCKLE (1 review written)
We flew from Birmingham to Heraklion, Crete with Enter Air, through Olympic Holidays. It was the worst flight I have ever experience in nearly 50 years of flying. Worse than Aeroflot and all the internal flights I have done in China. Check-in at Birmingham and Heraklion was a disgrace, a cramped old plane with surly staff and no proper in-flight service. No coffee or Coke, the sandwiches took 45 minutes to appear and were mainly inedible, seats were broken and would not stay upright and a loo… Read Full Review