Room for improvement

Emirates
★★☆☆☆
2.4
From 307 reviews
38.0% of users recommend this

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

dubaimafia's review of Emirates

“Room for improvement”

★★★★☆

written by dubaimafia on 12/05/2015

Overall a great airline, in terms of leg room, comfort, food, service with a smile....but a let down for me was that you are already paying a premium for the ticket LHR to DXB for £375 is not the cheapest infact it is one of the higher end prices. I am very very disappointed with the luggage allowance. ok you are allowed 25kg with other airlines, you get a useless 5kg extra with NO option to "purchase" an extra bag with a kg of upto 30kg which almost every other airline allows you to do EVEN Ryan Air. I had to send 2 suitcases via cargo back from Dubai for £190 which worked out much cheaper than paying £25.60 PER KG extra!

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