Egiptair - Horrible experience!

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RashaOmar's review of Egypt Air

★☆☆☆☆

“Egiptair - Horrible experience! ”

Written on: 20/12/2013 by RashaOmar (1 review written)

Hi,

I was supposed to travel yesterday from Cairo to BKK but went 2 and half hours before departure to find them telling me sorry there is overbooking on this craft and you don't have a place. Very bad start for my holiday I got a panic attack and my 2 little girls cried their eyes out. They sent me to a nearby hotel to spend the night claiming it's full board. I had to spend another hour arguing with hotel reception over the meals and the room. Meals were not mentioned in the voucher and the rooms available for this deal are completely out of question. They gave me another room after telling them I will sleep in the lobby. Now me and my 2 little daughters will be homeless for 36 hours with the same clothes and we lost one day of a paid precious trip, let alone being extremely tired and frustrated. Egyptair is the worst carrier and should always be your last choice

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