USA have United Airlines, the UK have Easyjet

With the recent problems with United Airlines i can only compare them to Easyjet, both airlines might be okay if nothing goes wrong but as soon as anything does then they show their complete disregard for their customers. In my case within a few days of making a compensation claim for flight delay they agree to pay the claim under EU REG 261, but it then takes more than 5 months for us to get the payment from them. They hang up on your phone calls, they say that any E mails you send have gone astray and even if you write to their head office by recorded delivery so that you know that the letters have arrived you still do not get any response. In a more recent case when they eventually settle the claim they go on to claim that they have a good history of claim handling approved by the CAA, THE airline regulatory body! This is remarkable as when i first contacted the CAA to complain about Easyjet i was told that they no longer deal with such cases and that seems to be the problem. The UK has no regulatory body to penalise Airlines such as Easyjet and dont Easyjet know it! They know that they can treat customers in any way that they seem fit with no risk of further action! If you have to fly with Easyjet then beware but if you do have problems the please do not bother dealing with Easyjet, go straight to one of the solicitors dealing with such cases. You will still get compensation without the aggravation and Easyjet will be left with additional bills then who knows eventually when its cost them enough they might start to treat their customers in a reasonable manner.