Delayed, poor communication, herded like cattle

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EasyJet
★★☆☆☆
2.5
From 584 reviews
42.0% of users recommend this

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Guest's review of EasyJet

“Delayed, poor communication, herded like cattle”

★☆☆☆☆

written by on 20/03/2017

Flew easyJet from Gatwick to Fuerteventura. Automated check in chaotic. Flight time delayed initially by over 3 hours, subsequently 2 more changes causing confusion and inconvenience. Poor communication throughout. Held in gate area for ages then herded onto tarmac and stood in freezing conditions for 15 mins. Crew arrived late despite lengthy delay. Flight short on already limited menu options and only served first refreshment after 2 hours of 4 hour flight. Appalling experience. Staff young and apathetic throughout. Only good thing was the price.

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