Written on: 31/12/2012
flying home from minneapolis to heathrow on 28th dec sat on air craft for 2hrs then told to return to terminal waited 4hrs then boarded again at 0300 expecting to take off. sat on board for 2hrs 30m before take off.Told we would have to divert to new york to pick up a new pilot as the current one would be out of hours! On arrival at JFK told the stop would be a few minutes !! 2 hours later we eventually took off to arrive at heathrow 10 hrs late!!! We were offered a derisory 100 dollars off our next flight as if anyone on board would ever fly delta again !!! The communication from the cockpit to the passengers was appalling and at times we were told downright lies.I would advise no one to ever fly with them again!!
" Total Rip-off! " Read More
Written by Milegobbler
" The absolute WORST customer service experience of my life/. " Read More
" Terrible Airline, 16hour Delay, No Dreamliner " Read More
" Very disappointing " Read More
" Economy Class " Read More