Written on: 03/12/2012
Have flown Delta/Air France SAN to Ireland RT and San to Kauai rt
within a year. They need to do much to get loyalty from us.
But they don't seem to care about the passengers comfort, broken tables , very small seats, first piece of baggage fee, uncomfortable seating when seat won't recline and person in front of you does. $2.00 charge for headphones but don't take cash. so no TV, no movie. Put an about 6 yr old child beside strangers separate from parent or even older sister.
Passengers are become angry during boarding and deboarding because of too much luggage ( no free first bag), also tickets really more expensive than quoted--must add $25 each way for 1 suitcase.
As a disabled senior I hope I can avoid traveling Delta in the future.
Oh yes, Delta wants you to apply for a credit card just to be able to check a bag!!! I like to travel but this last trip was exhausting.