Written on: 20/03/2012 by bradenvarney (1 review written)
Delta Airlines gave us what we thought to be a reasonable price to fly on our 1 year annivary vacation. Unfortunatly two days into our vacation my father passed away. Delta representatives didn't have any problem finding us a flight home or taking the $581. dollar penalty charge for having to fly early. They were unwilling to help us when booking the early flight and now that we are home they continue to make different excuses on why they cant waive the penalty charges. Reason one, you have to tell us before you fly out early, my wife did that. Reason two, bill has already been paid. What? Delta is Heartless.