New bag broke

Delta Airlines
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★★☆☆☆
1.7 / 5
From 269 reviews
24.2% of users recommend this

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Guest's review of Delta Airlines

★☆☆☆☆
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“New bag broke”

Written on: 02/12/2011

So I was going to phoenix arizona to see family.I got a new bag for my trip.When I got to phoenix I looked at my bag and saw that the plastic feet on the bottom was broken off and the went through my bag and made a mess with my shampoo and soap, but did not leave a note like they are required to.I call them and they said they are not responsible for the bag braking and said nothing about the mess they left in my bag.I will never fly Delta!!

  • 11/4/11

    Flight Date

  • raleigh to AZ

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • Yes

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

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