We are being forced to sue Canadian Affair

Canadian Affair
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★★☆☆☆
1.9 / 5
From 176 reviews
29.0% of users recommend this

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Canadian Affair

★☆☆☆☆
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“We are being forced to sue Canadian Affair”

Written on: 15/12/2011

DO NOT FLY WITH THIS COMPANY! We had a very legitimate complaint which the airline took 3 months to review before replying that they are not prepared to do anything for us. Regrettably we now have no choice but to pursue them in small claims court. Canadian Affair has many competitors, I strongly suggest using one of them as an alternative.

  • 31 july 2011

    Flight Date

  • London to Calgary

    Flight From - To

  • Business

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • No

    Is Food Included?

  • Quality of food

  • No

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

Christosw's Comment

Written on: 18/12/2011

Do get in touch if you would like- I have lost a claim in the small claims court and am just now asking permission to appeal; A newspaper and a tv programme is also showing an interest. My email is chriwandco at yahoo.co.uk.

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Julsb24's Comment

Written on: 27/01/2012

Good luck in the small claims this company is terrible hopefully if people read these reviews it will stop them permantly

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Christosw's Comment

Written on: 27/01/2012

I am in the process of appealing against a judgement made in Canadian Affair's favour. If you aren't short and fit, consider very carefully before flying with them. Do contact me if you like, I will be taking up my case with the press and M.P.

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Guest's Comment

Written on: 07/02/2012

Just been on the phone with them because they failed to let me know they changed my flights. I am now over £300 out of pocket due to activities I booked on the arrival day, I'm now missing these activities due a later flight. They changed the flight after I had the booking for month. They didn't even have the decency to pick up the phone and call me to make me aware of the change, just presumed I would notice the small departure time change on the confirmation form, it wasn't even highlighted!

Terrible company, I have spent £5K with them in the past 2 years and this is the second problem I have had with them. Thought the first was an honest mistake but obviously they are pro con men.

Don't use them!

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Christosw's Comment

Written on: 10/02/2012

Please do get in touch if you would like to, Im gathering further info for my member of parliament. My email is chriswandco @ yahoo.co.uk. My previous comment was: I am in the process of appealing against a judgement made in Canadian Affair's favour. If you aren't short and fit, consider very carefully before flying with them. Do contact me if you like, I will be taking up my case with the press and M.P.

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Julsb24's Comment

Written on: 13/02/2012

Shocking company, been in retail all my career and the way this company treat's it's current customers and potential customers in this current Market is a disgrace......... Never again.

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Guest's Comment

Written on: 15/03/2012

please....who are the competitors...because I haven't found any...

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