Written on: 31/05/2012
I fly in the morning so today I attempted to check in on-line.
1.On top of my web booking (in manage my booking)is a warning notice telling me these flight details have changed.
2. Cannot get any response from BMI, eventually get the BMI call center in India, nice chap not sure either, so he re-routes me to another dept. Phone rings for 17 mins so I switch off and dial again.....still no answer from anyone.
3. Email BMI when I find the complaints address. Less than 24 hrs and have to travel from north wales to heathrow. No reply.
4. The flight to ord has been sub contracted to United who are also as much good as BMI. Still none the wiser.....United gave me a phone number in the US to call.....this is a joke.
I am now hoping that when I get to LHR in the morning I still have a seat on the plane, and the plane has not left.
Never ever fly BMI