Non-existent customer service

★★☆☆☆
1.8 / 5
31% of users recommend this
  • Flight on time?

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Guest's review of BMI Baby

★☆☆☆☆

“Non-existent customer service”

Written on: 20/03/2012

Non-existent customer service! Who-ever runs their Marketing department should be sacked. In this day and age it is completely unacceptable.
- an out-sourced number to a foreign country is the only one available.
- I was offered a postal address or fax number to write to! This is 2012!
- I was given the name Melissa Sharp as the Manager of customer relations at BMI Baby - what a huge amount she has to answer for if she exists!

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