Worst customer service

American Airlines
★☆☆☆☆
1.4
From 736 reviews
12.0% of users recommend this

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Xzavierq162's review of American Airlines

“Worst customer service ”

★☆☆☆☆

written by Xzavierq162 on 17/06/2014

Stood at the counter and was completely ignored. My flight was canceled and re-booked so I was just trying to get a new boarding pass. 3 employees standing behind the counter and no one even acknowledged me standing there for 5 minutes. Let me stress that my flight was canceled due to mechanical error so there was no other way for me to get a boarding pass. WORST CUSTOMER SERVICE.

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