written by on 07/10/2013
This may be the worst airline I've ever flown on. My husband, handicapped daughter and myself were on a flight from Rome to Los Angeles. Approximately 4 hours in to the flight I asked the stewardess for something soft ( such as yogurt or ice cream) because I needed to put my daughter's medication ( which are sprinkle capsules for seizures) in a creamy substance. She informed me they had no yogurt or ice cream or anything else for that matter which was soft. She then returned with a small yogurt and informed me with a 'serious attitude' she would give me HER yogurt. And if that wasn't bad enough about another 5 hours later my daughter HAS to take more medication. So again, I ask the stewardess explaining the situation and she tells me "No, we have no soft foods on this flight and I already gave you my yogurt". An hour or so later some disgusting tea sandwiches were served which I managed to use for her medication but not without sprinkling part of the meds on to the seat. I have never encountered such rude service on an airline! Never again will we fly Air Alitalia.
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