terrible

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Air Canada
★★☆☆☆
1.7
17.0% of users recommend this
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Guest's review of Air Canada

“terrible”

★☆☆☆☆

written by on 18/10/2013

The air plains were not bad, not the best, have to pay for everything.
The check in experience was terrible. I was there more than 60 min before my flight, the agent was trying to check my luggage (2) for 25$ each and could not, she asked for help, she was very nice in the beginning, trying to save me 12$, but she stared to get angry of the system, and than asked for help, after 20 min, she asked for help, and her supervisor looked in the system, she didn't check me in and my kids, so he had to do it again. And now she is angry at me, and yelled at me, and asked me to be quiet, and not talk to her, and then stayed that she doesn't care if I miss my flight, and when you travel with children you should be there earlier... what's going with you people I was there 1h15 min before, if you are uncompetant don't blame the others for that. and be polite, I am paying almost 600$ not to be insulted like that. this was my first and last time with air canada

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