Worst customer service EVER!

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★★☆☆☆
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Guest's review of Air Asia

★☆☆☆☆

“Worst customer service EVER!”

Written on: 05/03/2013

Had not received the original e-ticket for a ticket I bought online by mail. Ask for a copy several time but receive NONE assistance from any of their customer service whether mail, twitter, Facebook and phone calls. I really discouraged anyone from flying in Air Asia. Better pay some additional dollars rather than having a nightmare flying with them.

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Yepyepyep's Comment

Written on: 18/03/2013

I agree, same thing here! I got only a message that my flight has been confrimed but not a second mail with my ticket. Nobody has contact me after my feedback. Hopefully I can use this confirmation as an e-ticket!

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