Horrible unacceptable policy

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Guest's review of Air Asia

★☆☆☆☆

“Horrible unacceptable policy”

Written on: 19/11/2012

If you want to skip the refund for the unused ticket (mind you, 30 days prior to your visit). they WON'T refund it for you. Oh they will return a 3$ service fee.
Should you feel like connecting the customer service - you might want to waste much more on international call holding for a whole 15 mins for someone to answer and tell that you WON'T get any refund.
The site won't work and won't open properly.
Smells like cheepster in here. I'm out.

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