Written on: 31/05/2012
AirAsia cancelled my flight from Phuket to London in September 2011 and promised to pay the money back. 8 (!) Monts later in May 2012 and after about 30 E-Mails and Telephones I finally got the money back. No Excuses, just Nothing. AirAsia is OK for short flights because they are cheap. The Service is very poor and the Prices they show first ar not true.
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Written by carolB123