Written on: 26/02/2012
AirAsia should charge their name to "Pick Pocket Airlines". This would represent a better description of what to expect.
We flew with AirAsia on Feb.13, 2012 (Flight# FD3025) & Feb.19, 2012 (Flight# FD3024), BKK - HKT. Both Flights were up to one hour late.
We have traveled around the world often, this is the 1st time use AirAsia and will be our LAST, lots hidden fees, their website is a mess when you try to pay your baggage fees upfront -- impossible, customer service at the airport is the worst I have ever seen.
You better double check your credit card statement when you home because they had charged us on the same item twice.
" Decent airline " Read More
Written by Jimburns11
" Customer Relations Unfit For Purpose " Read More
" Buyer Beware " Read More
" Disorganized and understaffed " Read More
" Worst airline in the world " Read More
Written by leedsmeerkats