Worst Airline ever

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★★☆☆☆
1.8 / 5
28% of users recommend this
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Air Asia

★☆☆☆☆

“Worst Airline ever”

Written on: 26/02/2012


AirAsia should charge their name to "Pick Pocket Airlines". This would represent a better description of what to expect.

We flew with AirAsia on Feb.13, 2012 (Flight# FD3025) & Feb.19, 2012 (Flight# FD3024), BKK - HKT. Both Flights were up to one hour late.

We have traveled around the world often, this is the 1st time use AirAsia and will be our LAST, lots hidden fees, their website is a mess when you try to pay your baggage fees upfront -- impossible, customer service at the airport is the worst I have ever seen.

You better double check your credit card statement when you home because they had charged us on the same item twice.

  • Feb.13, 2012

    Flight Date

  • Bkk to HKT

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • No

    Is Food Included?

  • Quality of food

  • No

    Are Drinks Included?

  • Short Haul

    Flight Length

  • Value For Money

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