SHOCKING CUSTOMER SERVICE, WILL NEVER USE THEM AGAIN!!!

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★★☆☆☆
1.8 / 5
28% of users recommend this
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Air Asia

★☆☆☆☆

“SHOCKING CUSTOMER SERVICE, WILL NEVER USE THEM AGAIN!!!”

Written on: 14/01/2012

DO NOT GO ANYWHERE NEAR THIS AIRLINE, ABSOLUTELY SHOCKING CUSTOMER SERVICE AND IMPOSSIBLE TO GET HOLD OF. NO ENTERTAINMENT ON 90% OF LONG HAUL FLIGHTS, FOOD IS RUBBISH. I TRAVEL REGULARLY AND WILL NEVER USE THIS AIRLINE AGAIN AS LONG AS I LIVE.

  • 12/01/2012

    Flight Date

  • LONDON - KUALA LUMPA

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • Yes

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

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Ajh3276's Comment

Written on: 11/05/2012

I agree, if I use other carriers food is free and mostly on time

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