Treat this airline like the plague, STAY AWAY FROM IT!

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Guest's review of Aer Lingus

★☆☆☆☆

“Treat this airline like the plague, STAY AWAY FROM IT!”

Written on: 15/09/2013

Wow! In this day and age to have such a diabolical airline with such diabolical service is beyond belief. You are lured by an exceptional price offer, only to find out that is not the price AT ALL...... You pay your ticket, then you pay for your baggage (20 euro per piece) THEN and this is the real funny part, you have to PAY FOR YOUR SEAT! (5 euros extra). Of course you don't know about this until it comes time to check in online etc etc.....

If you want to use a second credit card for any reason, forget about it. This airline is about as inflexible, unfriendly and arrogant as they come!! How they survive in this competitive market is beyond me. When my partner telephoned for assistance and an explanation, she was rather unceremoniously directed to "Passage 165 of our terms and conditions".

If you value your sanity, blood pressure and sense of humanity, you will stay well clear of this airline. I only wish I could advertise this discontent a lot more widely.

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