Super service!

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★★☆☆☆
2.3 / 5
38% of users recommend this
Click here if this is your business
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Aer Lingus

★★★★★

“Super service!”

Written on: 20/02/2013

Was going to Dublin but my luggage got stolen on the way to the airport. Couldn't board the flight obviously, so I asked the staff to change my ticket even though I hadn't paid a cancellation fee. After a few calls they changed my outward ticket for a fee of 75 euros, and whished me Happy New Year. They really went out of their way to help me! Would recommend Aer Lingus to anyone.

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Danwize's Comment

Written on: 20/11/2013

Wow, that is not the experience I had. I was "late" for my flight even though I was there an hour before. The sold my seats, and charged me $1042 for my wife and I to fly home the next day, on our honeymoon.

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