Written on: 29/09/2012
Flew into Gatwick 7:30am 27th with Virgin from USA connecting flight to Dublin with Aer Lingus cancelled Aer Lingus left us and rest of passengers to make our own arrangements finally sent to Heathrow by bus and given flight to Belfast 12 hrs late and to wrong destination as boarding stopped and told sorry the manager a lady called Gwano had cancelled our tickets as we where Aer Lingus Gatwicks problem and not Aer Lingus Hearhrows problem some elderly passengers whom I had taken under my wing very distressed I personally payed for them to travel with BA Aer Lingus ar in their death throws as an airline.
" Very appalling customer service and racist agenda. " Read More
" Worst airline company to deal with in the WORLD " Read More
" Decent airline " Read More
Written by Jimburns11
" Customer Relations Unfit For Purpose " Read More
" Buyer Beware " Read More