written by Chris.Mitchell on 20/01/2014
Phoned Insure & Protect this morning @ 9:15am and by 9:30am had my cover set up. Had the most helpful Protection Sales Consultant, in my opinion he is 1 of the main reason I took this policy out & the other reason was the great deal i was offered by him as he researched all the aspects I required in my policy in a friendly manner and answered all my question (which there where a lot) with out hesitation. Would recommend Insure & Protect to all my Family & Friends . Thanks again.
written by rclannachan1 on 30/08/2013
The agent took time to understand my circumstances & advised the available options that most suited. He made me aware of all the main policy exclusions, which is always good to know upfront. There was no hard sell, just clear helpful information on the policies available and the relevant premiums. An all round excellent service, thank you!
written by Dhodgson2468 on 30/08/2013
As the title says , asked plenty of questions and all were answered with confidence .
written by Liam6721 on 28/08/2013
Brilliant. No pressure found me the best quote and I am very happy
written by MarkWatchorn on 28/08/2013
When I phoned, I was a little unsure in regards to what I should expect. I didn't want the hard sell and that was certainly not what I got. The agent couldn't have been more helpful and after going through all of my options I felt fully informed and able to make the best decision for my circumstances. I would gladly recommend Insure & Protect to my friends and would like to thank him for being so helpful.
written by on 21/08/2013
He helped with all the nitty gritty bits and made the transition between changing the insurance policy.
written by on 15/08/2013
My personal advisor was both friendly and knowledgeable about the options available to me for income protection for sickness and injury. He understood my circumstances well and advised on the pros and cons of all the policies we discussed. I feel that the policy I have now chosen is perfect for what I need. I liked the call back function they offered and other features of the plan, such as a 14 day cooling off period and the ability to bolt on other elements to the plan at a future date. Well done and thank you, I now can play football with some peace of mind, especially if I get injured and need to take time off work sick!
written by Tomis on 15/08/2013
I dealt with an advisor who was very careful to listen patiently to my requirements and then proceeded to find a suitable product that was right for me. I wanted to carefully review what he told me and pause for reflection which he was more than happy to do, including emailing full details of the suggested product. He even didn't show any frustration with my stupid questions and stayed really calm and took the time to ensure I understood the policy fully before I agreed to buy. I was a bit cynical to be honest before the contact since my experience of other firms call to try and convert a sales lead has been horrible. But all I can say is i would recommend this company and he personally for the service I received.
written by on 19/07/2013
I was very happy with the level of customer service I received when searching for my cover ,the representative was really helpful and not at all pushy and I am pleased with the level of cover and price if the policy .
written by on 18/07/2013
They gave me excdfellent advice and I felt confident in picking the right product for me, I would use this service again.
written by on 16/07/2013
Everything about the insurance was explained and easily understood. You were asked at every step if everything was clear. You were also told that you could cancel at any time if you changed your mind or decided not to take it any more. I would definitely recommend this company to family and friends as long as they were definitely interested in the product as you do feel a little pressured to take the policy out immediately.
written by EmmalouiseF on 15/07/2013
Excellent Service and very comprehensive explanations on the cover and the policy. Not pushy at all. Very professional and polite service - Would definitely recommend to anyone.
written by on 13/07/2013
I rang looking for employment protection insurance. The service was friendly helpful and genuine (not scripted). Although the staff are suposed to be neutral and not advise in anyway I did feel that I was slightly pushed towards a particular policy. However, it was accepted when I declined it and asked for more time to consider it and on investigating it was the best policy I could find for myself.
written by StephanusvanNiekerk on 11/07/2013
I was really happy with the service received! Very informative and great telephone manner. Thanks again for all your help! Regards, Stephanus van Niekerk
written by on 26/06/2013
I was looking to obtain quotations and various options available to myself for income protection cover as my company sickness scheme is already very good. Alex Fallowes was the advisor who reviewed my details and gave me the options available. On this basis I proceeded with obtaining the cover as it met all of my criteria and Alex was very helpful in sourcing the perfect solution for myself. I would recommend Insure & Protect for their unbiased and knowledgable response and solution.
written by on 21/06/2013
From start to finish my experience was one of dealing with a professional organisation. I was looked after by a gentleman and he was very helpful, explained well what the policy did and didn't include, he also followed up on his calls exactly when he said he would. I would recommend this company to others.
written by on 20/06/2013
straight forward no twists very good
written by AMILLY on 17/06/2013
I found the advisor to be extremely helpful, polite and efficient. Looking to find a policy that best suited my situation, but also as cost effective as could be.
written by chelle42 on 13/06/2013
brilliant friendly service, answered all my questions didnt push you into anything highly recommend this company FANTASTIC
written by on 07/06/2013
I needed to adjust my existing policy and as a test, I tried an online quote with Money Supermarket. I got a phone call back from an advisor at Insure & Protect and the quote came out much cheaper with lots of extra benefits. So I took out the insurance and cancelled the old one. Friendly service and everything explained well - thanks!
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