The Automobile Association (The AA) have a long-standing reputation for providing roadside vehicle recovery as well as a Driving School. The AA also offer insurance products, including AA Car Insurance and AA Travel Insurance services. AA Insurance quote themselves as being the UK’s “4th emergency service” for their AA Breakdown Cover and motor insurance services.
| Product | Category | No. of reviews | Average Rating |
|---|---|---|---|
| AA Car Insurance | Car Insurance | 19 | 5.0   Write your review |
| AA Commercial Vehicle Insurance | Commercial Vehicle Insurance | 1 | 0.0 Write your review |
| AA Home Insurance | Home Insurance | 3 | 6.0 Write your review |
| AA Motorcycle Insurance | Motorcycle Insurance | 0 | - Write your review |
| AA Travel Insurance | Travel Insurance | 3 | 3.0 Write your review |
| AA Business Insurance | Business Insurance | 0 | - Write your review |
| AA Caravan Insurance | Caravan Insurance | 0 | - Write your review |
| The AA Car Tax Finance Calculator www.theaa.com | Finance Calculators | 0 | - Write your review |
| AA Pet Insurance | Pet Insurance | 0 | - Write your review |
| AA Breakdown Cover | Breakdown Cover | 37 | 3.6 Write your review |
| AA Life Insurance | Life Insurance | 0 | - Write your review |
Review by
Bev1
on 29th Jul 2008
User Rating : 0
Respect :
0
Item: AA Car Insurance
We did not intend to make a claim on insurance but when we 'phoned for breakdown assistance were told we were not covered and the operator contacted Zurich, the company the AA had insured us with. We have had nothing but problems with the claim. Both the AA and Zurich will only supply us with 0870 numbers. The AA told us we should deal with Zurich. When we 'phoned Zurich their operator told us we had to deal with the AA as they were the brokers. The AA told us we had been misinformed by ...
Bev1's full review | 215 words
Review by
eniamdroig
on 29th Mar 2008
User Rating : 0
Respect :
0
Item: AA Car Insurance
Be warned, if you are over 50, the AA might insure you via SAGA and their representatives seem to have been trained to be aggressive and to cover the details of their policies. I will be posting this complaint on every website that has anything to do with car insurance - including the SAGA website. I will NOT be insuring with the AA when my policy expires and will NOT recommend the AA or SAGA to ...
eniamdroig's full review | 329 words
Review by
Guest.
on 13th Jan 2008
User Rating : 9
Respect :
0
Item: AA Travel Insurance
Myself and my husband had Annual Travel Ins. and were due to go away for a weekend trip to Bulgaria. We both fell ill, couldn't go away and after sending AA our doctor's paper, we were compensated for the full amount of the
Guest.'s full review | 58 words
Review by
Guest.
on 10th Jan 2008
User Rating : 0
Respect :
0
Item: AA Car Insurance
We have had to make a (1st time in 10 years) claim after a car accident.
AA directed us to speak to the underwriters & did not want to deal with our queries at all.
They have dragged their feet from the beginning. Our claim has been going on for 4 months! We have to constantly telephone them to chase it up & often are fobbed off by incompetent staff.
We will never go with the AA again. They are quick to take the premiums but some of the customer service is ...
Guest.'s full review | 99 words
Review by
jessicar75
on 17th Dec 2007
User Rating : 0
Respect :
0
Item: AA Car Insurance
We put in a claim to the AA after a tree fell in front of the car in high winds, an accident that was completely out of my control. The damage to the car meant that the car was written off. Initially they were going to leave me stranded an hour and a quarters drive away from home, on a winter evening in the middle of the countryside - quite a scary position for a female driver to be in. After a forceful argument they eventually picked up both the car and myself - I had no other means of ...
jessicar75's full review | 376 words
