BT Connect Broadband www.btconnect.com Review

Watch this item
go to www.bt.com
1.7 stars
Average rating for this product is: 1.7 out of 5

From 9 ratings and 157 reviews

Thumb down 27% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

iPhil's Review of BT Connect Broadband www.btconnect.com

Overall Rating

1 stars
  • Value for money
    2 stars
  • Customer Service
    2 stars
  • Reliability
    1 stars
  • Speed Consistency
    2 stars

BT internet is possibly the worst internet provider I have ever encountered. Truthfully it was easy to set up, but once set up there are an immense amount of downfalls. Paying for 8meg? BT rarely ever reaches 2meg and the consistency is appalling, one week I will get around 1.5meg, others it will drop to as low as 0.5meg. The upload is no better and sits around 30kbs which is no where near what I am paying for. Also the value for money on the download limit is very low, a mere 10mb a month. If you are into internet gaming, BT is a no go also with limited speeds and unreliable connection.

As for customer service, 90% of the time you will speak to someone in India, to be honest you are much better going with a smaller company such as Plus Net who have a range of services and can check how much of your internet limit you have used in that month, a service with BT (who are supposedly the best internet provider in the UK) do not.

Overall BT is a terrible internet provider, for the lower packages, I have not tried the top package with the Home Hub but judging on the quality of this service it is not worth it. GO ELSEWHERE!


Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

iPhil's review has yet to be rated - Be the first!

How helpful did you find this review?